Shipping & Returns
Due to export restrictions orders can only be sent within New Zealand. You must be over the age of 18 to place and receive an order. Pricing includes GST. NOTE: There is a freight & handling charge for each case of wine ordered. North Island $8 per case or 6 Bottle Lot. South Island $12 per case or 6 Bottle Lot. Minimum order – 6 bottles – total orders in quantities of 6 or 12 bottles only please
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
PERMISSION TO RETURN AND TO RECEIVE CREDIT
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue a Credit to your account or Credit Card in NZ dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
DAMAGED OR INCORRECT MERCHANDISE
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.